sdcem Policy AND COMMITMENTS

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SDCEM CORE VALUES

QUALITY

  • ISO 9001 : strict quality procedures at each manufacturing stage
  • Periodic audit from customers (Alstom, General Electric, Saudi Aramco, Deutsche Bahn…)
  • Worldwide renowned as a high quality manufacturer

CUSTOMER PROXIMITY

  • International sales and experts network in 17 countries
  • Continuous customer support for joint development (upstream lead studies, co-design, pilot programs) with dedicated experts’ team responding to existing or future site needs and challenges
  • Worldwide autonomous services team, 100% SDCEM for expertise and excellence

INNOVATION

  • 5% of our sales are spent in R&D with international patents
  • Solutions designed and developed with our clients and for electrical network operations
  • 70 years of in-house manufacturing: full control of product quality, higher flexibility in design

SDCEM COMMITMENTS

SDCEM focuses its efforts to fulfill 3 major commitments:
CUSTOMER SATISFACTION
  • We are a customer-oriented company; this is the strength of our human-scale company.
  • We are always trying to find technical solutions to meet our clients’ projects constraints (100 % technical compliance as per annual customer survey).
OPERATIONAL EXCELLENCE
  • Delivery time is a key issue to SDCEM.
  • We constantly invest in our production and assembly workshops, using renowned industrial methods like Lean manufacturing and we follow up compliance issues on a weekly basis.
CONTINUOUS IMPROVEMENT
  • SDCEM aims to go beyond the existing, in all areas: manufacturing, management, design, reactivity.
  • Internal and external surveys are regularly undertaken: SDCEM maintains its strengths, and works hard on improvement whenever it is possible.

Quality policy

SUPPLIER RELATIONSHIP

Our strategy aims to ensure the highest quality of products, processes and services: minimizing incidents across all logistics flows. The suppliers are evaluated annually. This evaluation is shared with our partners and subject of exchanges of improvement actions. We have a real partnership with our partners and suppliers and we integrate them into development and design projects.

RESPONSIBILITY AND ETHICS

We have integrated the notion of “RESPONSIBILITY” into SDCEM supplier selection process, and ensure that all of its subcontractors complies with the applicable laws, regulations and compliance policies. SDCEM has a very strict policy in terms of ethical standards and integrity, business conduct and business development. We ensure that partners and suppliers conduct their activities in accordance with the Quality and Environmental policy.

ENVIRONMENT, HEALTH AND SAFETY

SDCEM teams and partners have developed policies contributing to the preservation of natural resources as much as possible, to limit the waste generated by industrial processes, and ensure their elimination through environmentally friendly solutions. SDCEM suppliers and subcontractors encourage the development of environmentally friendly technologies as well as energy saving and recycling.